Risk Management Team

img_2217Angie Szumlinski, RN-BC, RAC-CT, Director of Risk Management

Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski is currently a NCAL Associate Board Member, a member of the NCAL legal and quality committees, a member of HCAM’s Quality First Committee and a Senior Examiner for the AHCA/NCAL Quality Award Program. Ms. Szumlinski is also the Nurse Planner for Evolucent’s American Nursing Credentialing Center’s accredited education program.



img_2204Andrea DeLand, J.D

Ms. DeLand has served the long term care community in various capacities for nearly 20 years. She obtained her Bachelor’s Degree in Health Studies, with a minor in Sociology from Michigan State University. Ms. DeLand obtained her law degree from the Thomas M. Cooley Law School with certificates of merit in Insurance Law; Medical Malpractice; and Equities and Remedies. Ms. DeLand is an attorney at Clark Hill, PLC; a risk manager for Evolucent; and is an instructor for the Nursing Home Administrator Program at both Madonna University and Michigan State University. She also served as the Lead Facilitator for the Certified Assisted Living Director (CALD) Program through the Health Care Association of Michigan (HCAM), and Michigan Center for Assisted Living (MCAL).





Beth Alford, RN, BSN

Beth is a Registered Nurse with a BS in Nursing from Northern Illinois University. Ms. Alford served in various clinical positions, including Staff Nurse at The Rehabilitation Institute of Chicago, House Supervisor at Fairbury Community Hospital and a State Surveyor focused on skilled nursing with The Illinois Department of Public Aid. She worked for several skilled nursing organizations as a consultant, corporate nurse and Vice President of Nursing. Beth is a well-known speaker in long term care and provides expert nursing review.


img_2276Cheryl S. Wilcox, RN, CLNC, RAC-CT

Ms. Wilcox is a Registered Nurse with 23 years clinical experience in the long term care profession. During her successful career, Ms. Wilcox focused on quality improvement, risk management and corporate compliance issues. Ms. Wilcox is a Certified Legal Nurse Consultant who performs case reviews and acts as an expert defense witness on occasion. She is a member of the Connecticut Health Care Association’s Clinical Committee and is a faculty member for the association’s Nurse Leadership Course.






img_2316Cynthia Tipton, NHA, RN

Ms. Tipton is a Registered Nurse and a licensed nursing home administrator with over 30 years of experience in the long term care industry. She has held positions in facility management, corporate management, and risk management as an independent consultant to long term and acute healthcare providers. Ms. Tipton conducts educational seminars focused on senior care topics on a national basis, and consults with over a hundred facilities each year.






img_2168Donna Long, NHA, OTRL

Ms. Long has over 28 years-experience in healthcare with an emphasis in long term care. She is a Licensed Nursing Home Administrator and a Registered Licensed Occupational Therapist, and is certified with the National Board for Certification in Occupational Therapy. Ms. Long has held positions as Chief of Occupational Therapy in an acute care hospital, Rehabilitation Program and Regional Manager for 22 skilled nursing facilities, Divestiture Team member focused in 8 states, Director of Operations in eight Florida Rehabilitation Departments, and an Administrator and Consultant to skilled nursing facilities with a nationally recognized company.





img_2290Dorene Spies, LNHA

Ms. Spies is a dedicated professional in the long-term care industry with a diverse background and special focus on quality of care and quality of life programs for the frail elderly. Ms. Spies served as a nursing home Administrator from 1981 – 2009, directed the Risk Management program for more than 100 homes, and is a Certified Educator and mentor for the Eden Alternative.







img_2294Erica Holman, LNHA, LMSW, Risk Manager

Ms. Holman has a master’s degree in clinical social work and is Licensed Nursing Home Administrator. Ms. Holman entered the healthcare arena working as a counselor in a psychiatric hospital and later trained as a psychotherapist with an interest in depression and anxiety. Ms. Holman began working in healthcare as the Director of an Alzheimer unit in the early 1990s and became a Licensed Nursing Home Administrator in 1995. She worked for ten years as a consultant, helping facilities attain regulatory compliance. Ms. Holman is an expert in the development and implementation of quality assurance and behavior management programs, and has served as an Administrator in both stand-alone and multi-facility settings.





img_2191Joy Schultz, NHA

Ms. Schultz has nearly 30 years of experience in long term care, including 15 years as an administrator. She has been active in promoting issues important to senior care providers. Ms. Schultz served on the Iowa Health Care Association (IHCA) Board of Directors and the Iowa Center for Assisted Living (ICAL) Board for several years. She was also the Southwest District President of IHCA and the District Director for ICAL and IHCA. Ms. Schultz served on the Quality Committee, serving two years as co-chair and working on the Quality First subcommittee, participating in a federal initiative for a commitment to putting quality first in all nursing homes. Ms Schultz spent several years on the Steering Team of IPDCC (Iowa Person Directed Care Coalition), working with DIA, DEA, ICA, IAHSA, and the state’s educational facilities.






lisa-oneillLisa O’Neill, CALD, CDP

Lisa O’Neill is the program coordinator for Evolucent. She holds a Bachelor’s degree in Elementary Education and is a Certified Assisted Living Administrator (CALD) and Certified Dementia Practitioner (CDP). Ms. O’Neill is experienced in skilled nursing facilities, and has held positions as a Social Work designee, accounts payables/receptionist and unit secretary/medical records. She joined HealthCap in 2006.







img_2237Manda Ayoub, NHA

Ms. Ayoub has worked in various capacities in the long term care industry since 1991, including CENA, Staff Nurse, Infection Control Coordinator, In‐service Director, Quality Assurance Nurse, Nursing Home Administrator, and Executive Director of Assisted Living. Ms. Ayoub works with providers to improve survey outcomes, resulting in an average citation decrease of 70% over any twelve month period.







patti-sweet-2Patti Sweet, RN

Ms. Sweet has more than 15 years of experience as a Registered Nurse, primarily in long term care with a strong focus on risk assessment and management. Ms. Sweet successfully developed and implemented a risk management program for a continuing care retirement community, providing staff with proactive risk management strategies with proven outcomes.







img_2174Roxanne Osborne, RN, CRN

Ms. Osborne has over 30 years of nursing experience in the long term care industry. She is experienced in clinical management, operations management, administration, and auditing and monitoring for compliance. She was a Director of Nurses for a skilled Medicare facility for 10 years, a Regional Clinical Service Coordinator for 11 years and a Divisional Medicare Specialist for 33 facilities in five states for two years. After receiving her Nursing Degree from Illinois Eastern Community College, Ms. Osborne completed and received her certification as an Instructor for the Certified Nursing Assistant program. Ms. Osborne was listed in the Strathmore’s Who’s Who 2003-2004 Edition for demonstrating exceptional leadership and achievement in her chosen field and profession.





sherry-m_2Sherry Mastropietro, RN, BSN

Ms. Mastropietro is an RN with more than 30 years of experience. She started her career in acute care and worked MS, ER, Pediatrics, and continued into administration resulting in a CNO for an acute care hospital. In 2000, she switched directions and moved into the LTC industry as a DON in a facility that specialized in TBI. She became certified as a CRRN (Certified Rehabilitation Registered Nurse) and remained a DON in LTC until 2015. She achieved a nursing citation free survey and has also been successful with IDR’s development and submission. She is well versed in the LTC industry including regulatory requirements and how to achieve them.






Tammy O’Donnell, NHA, BSN, RAC-CT

Ms. O’Donnell has worked in the long term care industry for over 17 years. She co-owns a 50 bed skilled home
in Easton, KS where she is the licensed administrator. Ms. O’Donnell also founded CCIC which provided interim
management to skilled nursing facilities. Ms. O’Donnell holds a B.S from Kansas State University, a B.S. in Nursing
from the University of St. Mary, Leavenworth, an MBA from the University of Kansas, and is certified by AANAC
as a Resident Assessment Coordinator.